Announcements

Resolve Insights gives admin users the ability to create announcements that can be broadcast across all users (admin and non-admin users). The announcements appear at the top of the screen.

Announcements have the following specifics:

• Users who log in after an announcement is broadcast will see it immediately upon logging in.
• Users who are already logged in at the time of broadcast will see the announcement the next time they log in.
• Announcements remain on screen for approximately five seconds before disappearing.
• If multiple announcements are broadcast, they will appear stacked on the screen.

Create an Announcement

1. Navigate to Organization Settings > Announcements.
2. Click + Add Announcement.
3. Select the type of announcement from the Priority drop-down list.
4. Select the End Date and time, at which you wish the announcement to end.
5. Enter the announcement or message that you wish to send to other users in the Announce text box.
6. Click Create.

The announcement is created and displayed on the header.

note

You can close the announcement by clicking the X icon.

Edit an Announcement

You can edit an announcement that you have already created.

1. Navigate to Organization Settings > Announcements.
2. Choose the announcement that you want to edit and click on the Edit (pencil) icon under the Actions column.
3. Apply the changes for the selected announcement.
4. Click Save.

The announcement changes are applied successfully.

Delete an Announcement

1. Navigate to Organization Settings > Announcements.
2. Choose the announcement that you want to edit and click on the Delete (trashbin) icon under the Actions column.
3. Confirm that you want to delete the selected announcement.
4. Click Yes

The announcement is deleted.